Privacy Policy & Terms

Terms of Business Agreement

It is very important that you read and understand our terms and conditions before using our website. Our terms and conditions contain valuable information and facts for YOU.

Our Company

GoTaxi is owned and regulated by QuoteSearcher, a limited company registered in England and Wales (reg no. 5387593), registered address, 8 Waldegrave Road, Teddington, Middlesex, TW11 8GT.

GoTaxi is owned and regulated by QuoteSearcher Limited, which is authorised and regulated by the Financial Conduct Authority. Our FCA registration number is 504796. This can also be checked by visiting


By using our website you are agreeing to these terms and conditions so that we can provide you with a quotation from our panel. If you do not agree to these terms, please do not use our website.

If you are unsure about any of the statements laid out in our Terms and Conditions please contact us on 0208 941 2364 before using our services.

Our Services

Our Permitted business is for insurance mediation for non-investment general insurance contracts, by providing a quote comparison from our partners who are all authorised and regulated by the FCA.

Our service to you is free.

Any charges applicable to any policy you arrange after using GoTaxi will be advised by the insurance provider concerned.

Your Responsibility

Our panel will provide you with a quotation based on the information you supply. It is essential that all of the details and answers are true and accurate and that all relevant information is disclosed. Failure to provide such information may lead to your insurance being invalid and insurers may refuse to indemnify you in the event of a claim.

GoTaxi does not check the information you enter into our system. The policies offered are solely reliant on the information entered by you.

It is important that you read all the documentation provided to you by the provider including their terms and conditions. It is your responsibility to inform the provider of any discrepancies. Failure to do so may result in your policy being considered void.

Our Liability

If the information has been incorrectly entered by our technology it is your responsibility to identify the mistake and, as such, we exclude all our liability which by law we can exclude, in respect of all losses you may incur. We accept no responsibility, or any liability whatsoever, for the terms applying to a contract entered into with any provider or for any problems or complaints that may arise from the dealings with your chosen provider.

Our Website and Price Comparison Technology

Our website is intended for use by UK residents only.

Access to our website is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our website without notice.

We will not be liable if for any reason our website is unavailable at any time or for any period.

You must not misuse our website by intentionally introducing viruses, Trojans, worms, logic bombs or other potentially harmful or malicious technology.

You must not attempt to gain unauthorised access to our website, the server on which our website is stored or by anyone who may be informed of any its contents.

Any misuse of unauthorised use will be committing a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities. In the event of such a breach, your right to use our website will cease immediately.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technological harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our website or you downloading of any material posted on it or any website linked to it.

Third Party Links

We provide links to other parties’ websites as part of our service to you. We accept no responsibility for any statements, information, content and products associated with these third party websites. We accept no liability for these third parties for any viruses or anything else that could be infectious or destructive.

Contact Us

Should you wish to contact us our details are on our contact us page.


We reserve the right to amend our terms and conditions at any time. The amended terms will be effective from the date they are posted on our website.

Commercial Use

Our website is for non-commercial use only.


We endeavour to offer a first class service to all our customers, however we understand that there may be occasions where we fail to achieve this.

Should you have cause for complaint, we’d like you to tell us straight away, by phoning us or putting your complaint in writing to:

Customer Services
8 Waldegrave Road
TW11 8GT

Telephone: 0208 941 2364 Mon-Fri 9.00am – 5.30pm

Should your complaint be against one of our panel members or affiliates, we will pass your complaint onto them and provide you with their contact details. The company will then reply to your complaint, in line with their own complaints procedure which is monitored by the Financial Conduct Authority (FCA).

Privacy Statement

This privacy policy sets out how GoTaxi uses and protects any information that you give us when you use this website.

We are committed to ensuring that your privacy is protected. Should we ask you to provide information, then you can be assured that it will only be used in accordance with this privacy statement.

GoTaxi may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from May 2009.

What we collect:

  • Name and job title
  • Contact information including your postal address, email and telephone number(s)
  • Details specific to the insurance policy for which you are obtaining a quote

What we do with the information we gather:

  • We pass this information on to partners in order that they can provide you with a quotation. These partners will call you to assist you with your insurance purchase.
  • From time to time we may send promotional emails / mailings about new products, special offers or other information which we think you may find interesting using the email or postal address which you have provided. If you would rather not receive these mailings please email
  • We may also use your information to contact you for market research purposes. We may contact you by email, phone or mail. If you would rather not be contacted please email
  • We reserve the right to make your information available to other reputable organisations we think might interest you. If you do not want us to share your data please email


We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.


A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other Websites

Our website contains links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website.

Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your Personal Information

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by emailing us at

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please email

If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible, at the above address.

13th December 2013 v1

Need taxi insurance?

GoTaxi is a trading style of QuoteSearcher Limited who are authorised and regulated by the Financial Conduct Authority. FCA Reference Number 504796. This can also be checked by visiting

The Financial Ombudsman Service (FOS) is an agency for arbitrating on unresolved complaints between regulated firms and their clients. Full details of the FOS can be found on its website at

Company registration number is 05387593 with the registered office at 8 Waldegrave Road, Teddington, Middlesex, TW11 8GT.